Customer Reviews

Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Stacey Smith
Purchased a car from here today and over the moon with it 😁 staff were so helpful and made it a very positive experience. Thank you x
Rachael Denny Ventress
Fantastic service, can highly recommend, would definitely use these guys again
Sue Britnell
would recommend this place to anyone. Such helpful staff.
Gemma Turner
Such a fast process, absolutely lovely guys. Easy application and beautiful selection of cars! Thanks for helping me get back on my feet. Can't thank you all enough!
Kellie Boden
Myself and my husband got a stunning car from here and we were made to feel at home and worry free from the start everything about using this place is flawless nothing is to much trouble we love our new car and thank you Peter for all your help we will be back in the future 5 star service
Frances Elwick
Absolutely amazing customer service and willing to help! Found a perfect new family car thanks to Middlesbrough Motorhouse. Many thanks
Karen Lamb
Great service. 2nd car we have bought here and would highly recommend using them.
Donna Farrer
we have bought 2 cars from here and the staff are lovely and friendly and could not be any more helpful. definitely recommend them.
Andy Smith
Recently got my bmw from here....fantastic service from Peter and James highly recommended them...5 starts from me
Jodie Bousfield
Absolutely love my car from this place. The guys were friendly and helpful from start to finish. Would highly recommend.
Jassmine Oliver
Bought my new car from here on Monday and I love it!
Highly recommend! Staff are amazing and so friendly! Explained everything well. Drove away 2 days after enquiring with no deposit!
Antony Poole
I got a car from Middlesbrough motorhouse last week was a brilliant service from start to finish I had the car for a couple of days i noticed a fault and it got sorted straight away ... customer service is excellent I normally struggle to get accepted these pulled it out the bag for me and I love my new car thanks guys .. defo recommend
Josie Parkinson
Excellent service , highly recommend 5* thanks peter x
Elle Marie Laporte
The guys were amazing from the moment I met them to the time I drove my new car away (which I absolutely love). I was offered several finance deals within my budget. I would highly recommend them... thank you Peter!
Taryn Storey
Picked up my first car today from Peter very happy with the service, Peter was amazing from the first phone call to collection the whole thing only took a few days, would definately recommend Middlesbrough Motor house and will be using them in the future!
Thanks guys
Mark Pitt
excellent service. very helpful in getting my car changed. would highly recommend. 5* thanks Peter
Jack Atkinson
Excellent service from Peter! Can't recommend this place enough, went above and beyond to sort me out and were very patient when I had insurance issues, went in at 11:30 ish and picked it up 2:30 same day, absolutely brilliant place, highly recommended 👍
Mark Thompson
Went there with some unfortunate circumstances however James managed to pull it out the bag and got me a very nice motor within an hour, couldn't recommend a company anymore than these guys 😊
Pauline Jackson
Bought a Skoda fabia vrs from these guys. And to be honest they could not of been more helpful. Even to the day we had a query. Never asked them to ring but they rang up to find out then rang me with the answer. Great friendly service with no pushy salesmen. Thank you
John Kirkwood Bennett
Must say very Professional and easy to apply online and quick response would recommend to anyone
Charleigh Jade bennett
Staff are amazing very friendly and helpful would recommend to anyone.
Gemma Louise Canwell
peter was really helpful, didn't feel pushed into anything, whole process was straightforward.
Leigh Thompson
5 star,I saw car I liked n was driving away in it the next day.brilliant help from start to finish
Steven Jackson
Excellent service from Peter, really helpful. Only applied a couple of days ago and drove away in my new car today. I love it, chuffed. Thanks
Emma Torres
I have recently bought s car from here and it was as simple as walking in looking around and deciding on a car there and then. Took two days from me walking in and viewing the cars to taking one home. I couldn't be happier with the service, the staff are friendly and very helpful, they do a great job, I would recommend if your buying a car to give them a try.
Jak Garbutt
Got my car today what a amazing company Peter will always try his best to make sure your happy with what is going on and very straight forward would recommend this company to anyone who is wanting a car
Cerys Simpson
Couldn't of gone anywhere better. From start to me driving the car away they supported me through my first car on finance. Very pleased with the car and the service i received.
Kristian Mole
Great service and ideal place to get a first or new car, I would highly recommend
Laura Kidwell
brilliant couldnt ask for a better service was over and done with from applying to driving away happy with the car did 4 hour round trip perfect
thanks guys x
Julie Wilkinson
fabulous service from start to finish would recommend them to everyone 5***** all the way x
Kelly Miller
Excellent service, brilliant people to deal with and very friendly! Peter couldn't do enough to help and advise me. Will definitely recommend!
Shell Walls
fantastic.
very friendly and professional .
my car was cleaned and ready to drive away as quick as I applied for it . awesome service .

customer service 100%.

5 star recommendations from me
Sue Runciman
brilliant service, very honest with you. good selection of cars
Karen Tritschler
brilliant service from start to finish,absolutely love this car,would defiantly recommend to other people
Kim Rushton
Absolutely fantastic service right from my first enquiry. Peter is a great bloke not a pushy car salesman always there to help with every little query. All in all I drove away my new car in 24 hours
Steve Smith
Recently purchased a car from here, the experience was top notch, no pressure or pushy salesman, answered all questions we had put us at ease, lovely car sale, literally took 10 minutes and we was able to drive away straight away.
Lisa Robinson
We are so happy with our new car great service from start to finish very helpful people who go the extra mile would definitely recommend
Debbie Peacock
Brilliant customer service. Peter was an absolute gent and made the whole process very easy. Would highly recommend
Kay Biswas
Thank you for all your help today
I would highly recommend this car garage
Annalise Radestock
Just got our car from here fantastic service could not have done more for us!
Vicki Banks
great customer service when purchasing the car. no tacky sales talk and peter was very helpful.
Adele Noddings
great service. lovely cars. nothing too much trouble. would highly recommend
Tasha Jade
I couldn't of went to a better garage I'm absolutely over the moon was kept updated about my car the whole Time and Peter is an absolutely amazing sales man he made me feel at ease buying my first car and I'm so happy I did thank you Middlesborough motorhouse your all amazing!
Debra Hawkins
Just picked my new car up from here today, James and Peter have been so helpful and done everything really fast, despite having a few obstacles! I highly recommend them and would definitely go back here again. Thank you for everything.
BETH OLIVIA ROWLAND
Excellent service , over the moon with my car and was such an easy experience , thank you so much
GARY STOTT
From the minute i put in for finance everything else went ever so fast i viewed and drove the car away the same day james was absolutely brilliant through top guy would highly recommend to anyone 5 start customer service
DANIELLE LEIGHTON
Great garage lovely and helpful people would highly recommend I love my new car thank you for ur time and help James
Shirley Jones
Absolutely amazing!!! Couldn't do enough to help me sort out a car! They truly went above and beyond for me!! If you need a car go see these guys they are absolutely fantastic!!!!
Sophie Burdett
Great service provided, Would definitely recommend this garage.
Stacey Power
great service, no pressure, lovely car, would deffo recommend. thank you. always there with advice.
Andrea Price
Went today and got myself a Fiat 500 could not thank Pete and James enough for all their help... I am absolutely over the moon with my car and the outstanding service they provided me... Thank you again.
Rhoda Brannigan
friendly staff, excellent service and just gotten a fantastic car
Gary Andrews
Just picked my car up enquired on Thursday and picked up Saturday morning brilliant service great price very happy customer
Ella Murphy
couldn't recommend them enough! So helpful and as soon as I walked in I saw the car I wanted as my first car. They were able to get it all sorted for me within 4 days and I couldn't be happier! Thank you so much for my black betty
Daniel Pettler
Great service was provided today when I picked up my new set of wheels highly recommend people visit they won't be disappointed
EMMA LOUGHBOROUGH
Absolute 5* service from James and Peter. James advised me not "impulse" buy so after 6 weeks of keeping an eye out and 4 visits later I decided to buy the first car i wanted! Nothing was an issue for either of them. Highly recommended! I will start looking now for my next car
GLENN SKIPP
Great service, no pressured sales we took a test drive and bought the car 1st class, thanks James
KATHLEEN JOHNSON
James and Peter were two of the best sales men I've come across,. there don't push you into a sale, there give you plenty of information on any car your interested in,. there check the car thoroughly before you collect it, I would recommend this garage to anyone knowing that they will get great service.
KAYSHA MUNDY
Would highly recommend this company to anyone. Great customer service. Fast response and bought a lovely car today
LEE GLEN BEATTIE
I would recommend them as they are first class service from start to finish
Michael Mitcheson
great service start to finish..cars fantastic
Elizabeth Eagles
Today I have picked up my gorgeous new car. I cannot express how happy I am. The service I have received from the moment I walked in last weekend to driving away today has been better than outstanding. In all my years of driving, purchasing a car has never been such a pleasure or as easy - genuine people to deal with and an excellent selection of quality vehicles. i will without a doubt be back when it is time to change although I love my DS so it won't be soon!!! Thank you so much Peter 🤗
Rachael Leeming
Fantastic company, couldn't be more helpful! Wouldn't recommend anywhere else 👌🏻 thanks for my new car I love it !!
Andy Charlesworth
Fantastic service top team went to get a new car come away with more than the car. Highly recommend, and I went back to this company because of a telephone conversation I overheard Peter doing a year ago
Jay Burdett
:Amazing service cars are really genuine not a problem what so ever really nice people
Stephen Fairley
Great service from the lads from start to finish would highly recommend these guys thank you
Lee Jowers
fantastic service made things so simple would definatly recommend to anyone wanting a new car .. great range of cars and friendly staff 😁
Ian Milburn
Very good at sorting things out and they do it very quickly. Definitely recommend these 👍🏻
Bethany Burdett
Would definitely recommend this garage, great service provided.
Maxine Young
Amazing service is rare these days. In some ways when you find good service like this it can make you suspicious because it is so rare.But these guys are really working hard to excel at making the customer happy when buying a car. They have really succeeded as i wasnt sure about buying a car i had not physically seen but i couldnt of been any happier the car was spotless and better than id dreamed. to be fair every aspect of the purchace was a dream from the choosing of the car to the finance application to picking it up, the guys were so helpful If only all UK businesses tried as hard as this!
Claire Halsey
Peter was a pleasure to deal with and very helpful and look forward to picking up my car Saturday 😊
Pippa Handshaw
I would highly recommend this place. Peter was brilliant from start 2 finish. lovely friendly place.
Mark Pitt
great, friendly service. made getting a new car easy. highly recommend. thanks peter
John Usher
Just picked up my DS3 this afternoon everything sorted and was away in half hour these lads or spot on got mx5 two years ago from what is needing abit love now so when am ready for another one i'll be back thank you so much loving the DS3 😍
Martin Hehir
just bought our new car from Peter and what a fantastic experience. would recommend these lads to everyone, thank you again
Stephen Armour
Picked up my new car today, couldn't be any more happy. Great customer service from start to finish from Peter. Highly recommend this garage
Albert Chadwick
Just collected my Nissan Note from Middlesbrough motor house. Even though i am retired and been unable to get finance at other places the lads down there were able to sort it all out for me. The car is going great and i have told all of my friends about this place- great cars, no pressure and i will be back.
Abbey Harker
Best car gauge around av been bankrupt and still getting finance great service help me choose a car and had the car the next day of doing the application form over the moon with the car can't Thank then enough Thankyou see you guys in 4 year :)
Jake Moss
The guys here are spot on, found the perfect car for me. Couldn't be happier
Suzanne Devlin
Very impressed with this place No pressure from anyone and swift and helpful service. If you're looking for a used car I'd recommend you take a look
Sharon Lambert
Genuine guys who are honest and support you in what your looking for. Positive experience of buying a used car. Would recommend them.
Erin Langley
Peter helped me find the right car lovely place and some lovely cars thank you
Deborah Walsh
Picked my car up on Monday and I love it, Peter and Dave were very helpful even though they're probably sick of the sight of me haha. Thank you very much
Joanne Morgan
Love my car would highly recommend these guys.Service was good from start to finish. Got my car in February and had no trouble with it would definitely use these guys again
Vickie ryder
5 stars!
Would recommend Middlesbrough Motorhouse to anyone! Fantastic service and love my new car! Couldn't be more helpful! Thanks James!
Vickie Ryder
5 stars!
Would recommend Middlesbrough Motorhouse to anyone! Fantastic service and love my new car! Couldn't be more helpful! Thanks James!
Gemma Kennington
5*

First class service! So helpful helping me pick my first car even with my 10000 questions and phone calls 🙈. I recommend these lads to anyone wanting to buy a car. Thank you so much for helping me get my poppy the polo 😍
Anth Smith
Very friendly and helpful would recommend to anyone very pleased with my new car
Ben Bradshaw
Picked up new car today staff where spot on and the trip back was unreal better comfort and experience would recommend anyone to get there car from here thanks
Alan Chapman
I would recommend these guys to anyone they are so helpful and I my car is spot on thank you very much love it 👌
Courtney Erin Michelle
Me and my partner went down today to look for our new car everyone was super helpful when picking the car of our choice answered every question we had. They made every thing super easy and understandable and even offered to pay for the first 6 months tax which was very kind of them. Would definitely recommend these guys to anyone after a car. Can't wait to pick our new car up on Saturday. Thankyou again for all your help x
Kern Smiles
Hugely thankful to Dave and Middlesbrough Motor House for such a pleasant and brilliant experience buying my next car! Such a wide range of excellent cars to choose from at the fairest prices and would definitely recommend to anyone!
Liam Jackson-Murphy
5 * plus

i got a car from here around 2 month ago car has been great since i got it had a few repairs to do before i bought it but i was in really bad need of a car so he happily agreed for me to take the car and come back to have the minor repairs done . couldnt of asked for a better service ring up with any problem and they are so quick and fast to sort it and get it back into the garage for you . great work lads absolutely recommended cars from here anyday just wish i had waitied though that extra week as he has some beltas in now haha . thanks guys
James Jamison
From the minute I put a finance request in, to the minute I shook hands and drove away in my car, everything was brilliant. I was kept informed of everything at every stage and the guys here are so knowledgeable and nothing is too much trouble. The car drives brilliant and is just what we need. See you again when it's upgrade time fellas. Thank you.
Sara Armstrong
I first contacted mmh a couple of months bk in regards purchasing a car. From the word go they have been friendly professional and very supportive through a long process due to surgery. I would definately recommend ppl to go there. They made it a very easy process from signing the papers and again very helpful. The whole team have been fantastic. Many thanks to Peter, James and Dave we are very happy customers and will definately be seeing you all in the future.
Emma Redfearn
Picked up my car Friday and couldn't be happier. Peter was excellent. Very friendly and helpful. Would definitely recommend anyone if wanting a car to go here first. Thanks for all your help 😊.
Gary Marshall
Excellent service! Would definitely recommend!
Chris Gray
Dave and the team were very professional and advised me correctly in my search for a car.

I would highly recommend them to anyone.

Thanks guys!
Niamh Richardson
Quick and easy lovely people to deal with. Car was spotless when we viewed and collected it. Would highly recommend👌🏻
Alex Andrea Smith
Can't thank Middleborough motor house enough for my new Ford KA she's an absolute dream to drive and they were extremely helpful throughout the whole purchase of buying..would recommend them to anyone! Found my perfect car with their help and 100% satisfied.���
I applied for finance on Monday night and drove away on Thursday! Could have been Wednesday if I had gotten through - quick fast service with the best staff & nicest cars!
Sophie Boyes
Just want to thank all the staff for all the help on buying my first car so happy with it, would 100% recommend them. Thank you again
Lisa Robinson
Bought a car from this place yesterday and I received excellent service from start to finish car runs like a dream so happy with it would definitely recommend to anyone looking for a car
Jackie Harrison
Very good customer service.great staff
Sorted everything really quickly and efficiently
Would highly recommend
John Cree
Bought a car off this company cant fault them really genuine team of guys a special thanks to Dave who dealt with us ,very professional and friendly ,No pressure sales , would recommend them to anyone thank you once again John and Liz Cree ���
Lee Porritt
Great customer service friendly people would highly recommend anyone to this company and have a great choice of cars
Karen Mefful
Fantastic, quick, sale. Will do anything to help you and make the process hassle free. I'm amazed that in little over 24 hours of the 1st phone call, I now have a new car!
Jean Thompson
I bought car from here 3 weeks ago was so easy to sort out. Staff were really helpful and nothing was a problem.
Penny Ruddock
5 * we would highly recommend got my new car I and love it . James and Dave were very helpful not pushy and explained everything we need to no. Got a good price for my car when i part ex it will be definitely be back in a few year if not sooner for my son's a car thanks again guys
Linzie Mclean
Just got my Nissan Juke from here very friendly and really quick in sorting the car you want would highly recommend
Kathryn Davies
Absolutely love my new car!! � I would highly recommend MMH, they have a great selection of vehicles and lovely staff who have made the process of buying a car such a breeze.
I applied for finance on Friday night and was driving away in my new car on Wednesday!!
Thank you so much, will definitely come back in the future �
Dave Adams
Just bought a car from them and it's the best I have had for a while when buying. Friendly and helpful staff. Would certainly recommend them..
Kevin Hilton
Cant thank peter and dave enough for all their help sorting a great car. Top lads will be recommending them to all my family and friends.
Jackie Stephenson
Been and sort a car today very quick and easy to apply for it was away in my new car within 12 hours Peter had everything ready for me when I got there would use again and recommend to friends thanks again
Emma Twemlow
Absolutely fantastic company and really great guys I couldn't praise them enough.
48hours from start to picking new car up.
The finance company they use is also fantastic. There was no pushing from these guys very welcoming and friendly.
John Mills
Couldn't of asked for better service so helpful and understanding with everything would highly recommended them to anyone
Sarah Victoria Leitch
The staff were absolutely lovely! Buying a car from here was one of the easiest and best things I've done. And I love my new car! ��
Josh Parkes
Helped me buy my first car due to working away commitments I couldn't get home often, but they were understanding and always kept me informed of what was going on, had my new car in a couple of days and I will be using them in the future.
Ashley Mcintosh
Got a Mercedes off Middlesbrough motor house and I can say first class service. Helped me out massively would recommend this garage to anyone getting a motor.
Natasha Thompson
Cannot fault the service one bit, applied and got accepted and within a day I had picked my new car and I picked it up within a few days and the car is fab the staff were very helpful couldn't fault Peter one bit amazing service and very welcoming defentitly will be back thanks guys xx
Elaine Leyshon
My partner got a car from here the other day, he said the staff were brilliant. They didn't pressure him into anything. He dealt with Dave but said that he was talking to everyone in the office and everyone was friendly and honest. The sale was really quick and the finance deal was really good. We will be recommending these guys to everyone and going Back for our next car. Thanks again
Joshua Watson
Brilliant service! I had no history of credit as I usually pay everything upfront and was unable to even get a phone on finance. So was surprised when i got a phone call from Middlesbrough Motorhouse saying they have got me accepted for finance on a Nissan Juke. Can't fault them at all they will go out of their way for you. Would definitely recommend them.
Beverley Watson
purchased my car from here and was so glad i did as i choose one car then changed my mind again and again then again �� James and his team were brilliant I wasn't rushed or pushed into buying the car quickly from start to finish I couldn't have asked for anything better. They went above and beyond not for a sale but to get me to choose the right car thank you all again ���
Becca Mcglade
My husband and I bought a car from here and we could not recommend them enough every member of staff where so helpful. James sorted our car out which we bought for a great deal, Although we have had a few issues with our car but we couldn't fault the staff it was dealt with and sorted out ASAP great garage fantastic staff thanks again xx
Ellisha Blenkinsop
Seen my car a week ago and today I drove t away. Staff couldn't have been more helpful in the whole process, their communication was fantastic! Would recommend
Rachel James
Just want to thank Peter for the help of my new car, am very happy with it, after changing my mind 3 times with different cars, I finally have my perfect car. They are not like other garages who pressure you or give you false information, they are 100% honest and will go out there way to help. I recommend them too anyone , definitely a 5 star rating! Thanks again peter �
Lucia Ponticorvi
Got a new car today, Peter and Dave we're so so helpful! The sale was so fast and so cannot wait to pick my car up now! Would literally recommend to anyone, best people ever!!!!!!
Louise Stockton-Rogers
Excellent customer service, reasonably prices cars with lots of choice. Highly recommended garage. Hidden away but we'll worth the visit. Very happy with our purchase, Scott loves his new car.
Zoe Bradshaw
From start to finish I couldn't have asked for anything better. They went above and more for us always on hand to speak to and answered any questions I had. Very professional and attentive would highly recommend. Will be coming back for the next car and rating about them to friend and family.
Emma Sams
Just purchased my corsa today and it is absolutely perfect!! The guys were very friendly and polite and the purchase was done in less than 15minutes would definitely recommend �
Stacey Pino
My partner Gavin seen a car advertised last week seat leon and enquiries were made and from that point the garage couldn't of been more helpful! He dealt with james who literally went above and beyond for him I've never seen service like it. To be fair we were probs the customers from hell and he still managed to be very helpful! Anything we asked he done. He made sure the car was up to the best standards and even replied to our worried messages out of hours. We travelled from South Shields and I would recommend anyone to do so! The car came with a good warranty package which is good peace of mind most garages I've dealt with have took your money and that's it but this one has told us any problems we get straight In touch with them! Thank you very much we will see you again in 4 years for a upgrade ��� xxx
Laney G Briody
Laney G Briody
Just bought a lovely little Fiat 500 from James. The whole process was smooth and easy going. James was very helpful and went out of his way to make sure we were happy. The car was delivered to us which made things easier. James was open and upfront about every detail with the whole process which made me feel very confident in our purchase. I would highly recommend buying a car from here, we will be back soon for our daughters first car :-